Caricature Artwork Revision Policy
Help us help you. First, think about what's really important to you and provide us with a clear and concise background and scene description as well as clear and representative photos. Second, make sure your planning considers the steps noted on our timing page so you get what you want when you want it.
The proof you receive is intended to be the final artwork for your review. On occasion, customers want changes made. We are happy to make changes but note that some can add time and money:
- Oops – No charge – If we missed something from your original description or made a mistake we will make the change as quickly as we can for no charge. Although we strive to do it right the first time, make sure you consider possible revisions in your timing just in case. We will not pay for expedited shipping.
- Minor Changes – No charge – Small revisions that don’t take a lot of time will be done the first time at no charge (subsequent changes are $25). Examples: color changes, adding text, or adding small objects. These can take 1-2 business days to complete.
- Major Changes – Billable – Major changes add cost and time. Examples: moving subjects, background changes, lots of little changes that were not in the original etc. IF you submit changes under our Billable Revision section, you authorize us to charge your card up to $40 for the revision. We provide you with the exact amount after the revision has been reviewed. If the charge will be more than $40, we will contact you for authorization before we continue. Because major changes take longer to complete and are considered new scope, we will adjust your new proof date as necessary.